Shipping policy

At Bornacelli Group, we are dedicated to providing you with a seamless and stress-free shopping experience. To make sure you receive your orders in a timely manner, we've outlined our shipping policy below.

Order Processing:

• All orders are processed within 1-2 business days.
  

Shipping Time:

• Domestic Shipping:

  • Standard Shipping: Estimated delivery within 5-7 business days.
  • Express Shipping: Unavailable
    

• International Shipping:

  • Standard Shipping: Estimated delivery within 7-14 business days.
  • Express Shipping: Unavailable
    

Please note that delivery times may vary due to factors beyond our control, such as customs, weather conditions, or postal delays.

Shipping Rates:

• We offer competitive shipping rates, which are calculated based on the weight and destination of your order. Shipping costs will be displayed during the checkout process.

Order Tracking:

• Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your package's journey.

Shipping Destinations:

•   If your location is not included in this list, please contact our customer support for possible arrangements.

Lost or Damaged Items:

• We take great care in packaging your orders, but in the rare event that an item is lost or arrives damaged, please contact us immediately. We will work to resolve the issue promptly.

Customs and Import Duties:

• For international orders, please be aware that customs, duties, and taxes may be applicable. These fees are the responsibility of the customer and are not included in our product or shipping prices.

Returns and Exchanges:

• For information on returns and exchanges, please refer to our [Return Policy].

Contact Us:

• If you have any questions or concerns about our shipping policy, feel free to Contact Us through our website, and our dedicated customer support team will be happy to assist you.

Thank you for choosing Bornacelli Group. We appreciate your business and trust in our products.